Cookie Policy

Effective date: 26th October 2026

This Cookie Policy explains how Kew Health & Beauty Limited (company number 05007380) (“Kew”, “we”, “us”) uses cookies and similar tracking technologies on its website (the “Website”). Cookies help websites operate, remember preferences and understand usage. This policy explains their potential purposes, your choices and how third-party technologies may be involved. Please also read our Privacy Policy and Website Terms of Use.

Cookies are small files or pieces of information that a website or its authorised service provider stores on, or accesses from, your computer, phone or other device through your browser. They can enable the Website to recognise a browser or device, remember choices and collect information about how the Website is used. Similar tracking technologies include pixels, tags, scripts and local storage. Such technologies do not always identify you by name, but information associated with them may constitute personal data.

Cookies may be set by Kew (first-party) or by third parties whose tools, services or content are used on the Website. Some are temporary session cookies and others remain for a period determined by their purpose and configuration.

Depending on the functionality and services in use from time to time, the Website may use the following categories. A category is not confirmation that every possible tool in it is currently deployed.

Strictly necessary and security. Technologies essential to deliver requested website functionality, maintain sessions where needed, manage consent choices, route network traffic, prevent spam, detect security threats and support safe operation.

Functional and preference. Technologies that remember optional preferences, improve display and accessibility, support forms or enhance website features. Whether consent or another permitted exception applies depends on the technology and legal requirements.

Statistics and performance. Technologies used to understand traffic, pages viewed, referral sources, navigation, device types, errors and website performance so that Kew can evaluate and improve its Website.

Marketing, business intelligence and visitor identification. Where introduced, technologies that measure engagement with marketing, recognise repeat visits, link browsing behaviour to business interests, assist lawful business-to-business lead generation or help identify organisations or visitors.

Third-party media and embedded features. Technologies associated with embedded maps, videos, social media, external forms or other third-party features. Those providers may collect technical and usage information in accordance with their own notices and the applicable consent arrangements.

Where consent is required by law, Kew will seek an informed, freely given choice before the relevant optional technologies are activated where possible. Merely using or continuing to browse the Website is not normally treated as consent. You may reject optional categories and change or withdraw relevant consent through the Website’s cookie settings, if available, without losing access to core Website functions.

Some uses may be permitted without consent under limited exceptions, including technologies strictly necessary for a requested service and, where the specific requirements are met, certain statistical or appearance-related purposes. Where an exception requires an easy opportunity to object, Kew will make reasonable efforts to make that available.

Withdrawal of consent will affect future use of technologies concerned; it does not retroactively invalidate processing previously carried out lawfully. Existing cookies may also need to be removed through the settings or browser controls described below.

Certain cookies and similar technologies necessary for website operation, security or provision of a service requested by you may be used without separate consent where permitted by applicable law. Other narrowly defined technologies may also qualify for statutory exceptions, subject to the applicable information, objection and other conditions.

If a visitor cannot interact with a cookie-consent facility because of browser or device restrictions, software incompatibility, technical faults or other circumstances, Kew may continue to operate technologies for which consent is not required and will make reasonable efforts to restrict the use of other cookies where consent would typically be requested.

Where required consent cannot be requested or reliably recorded, Kew may disable or withhold the relevant optional technologies. This need not prevent visitors from accessing parts of the Website that can reasonably function without them. Visitors may manage their preferences through the Website controls, where available, and through their browser settings.

The precise cookies, third-party providers, durations and technical purposes may change as the Website, hosting environment, software and external integrations are updated.

Kew may change, add, remove or replace technologies from time to time. Where a change materially affects purposes or requires fresh consent or transparency, we will update the relevant information and consent arrangements as required by law.

Depending on the technologies used and your choices, information may include IP address, approximate geographical location, device and browser details, operating system, pages viewed, page interactions, visit times, referral information and identifiers associated with a browser or device. Some information may be personal data, particularly where linked to a person, an enquiry or other business information. Not all analytics information is anonymous.

Kew may use third-party providers to host, develop, maintain, analyse, secure or support the Website and its integrated services. As part of their functions they may have access to or process relevant information. Additional detail about purposes, lawful bases, international transfers, retention and individual rights is provided in our Privacy Policy.

You may use the Website’s “Cookie Settings” or equivalent preferences control, where available, to review and change your choices for optional technologies. You may also modify your browser or device settings to block, delete or receive alerts about cookies. If cookies are declined or disabled, certain Website functions or features may not operate properly.

You may wish to periodically clear your internet browser’s cookies, cache and browsing data to help remove stored cookies and other information that may be used to recognise your device or track your browsing activity.

Most browsers provide settings that allow you to delete existing cookies, restrict future cookies or control how websites store information on your device. Please note that clearing cookies or browser data may affect saved preferences, login sessions and certain website functions.

Deleting cookies may not prevent all forms of online tracking, and some cookies may be recreated when you revisit a website, subject to applicable consent requirements.

If you cannot locate the Website’s cookie-preference control or wish to raise a question about tracking, contact Kew through the privacy contact facility described in our Privacy Policy.

Kew seeks to use safeguards proportionate to the nature and risk of processing, but no website, device, software component or transmission can be guaranteed completely secure. Some external content or integrations may be operated by independent providers and be subject to their own privacy and cookie notices. Our Website Terms of Use address website availability, third-party technology and applicable limitations of liability.

We may amend this Cookie Policy as technology, website functionality or applicable law changes. The effective date above identifies the published version.

This Cookie Policy should be read alongside our Website Terms of Use and Privacy Policy